Refund policy

We have a 3 day return policy, which means you have 3 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refund will only happen if video proof is made during unboxing the package. If the product is damaged, then the refund will be initiated. No Refund will be given without video proof of unboxing. Didn't like or changed mood are not entertained for a refund.

To start a return, you can contact us at AvenueArcher10@gmail.com.

You can always contact us for any return question at AvenueArcher10@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have. then the Exchange will be intiated .

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 1 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 3 business days have passed since we’ve approved your return, please contact us at AvenueArcher10@gmail.com.